FAQ

1. General Questions:


• What services does SHC Pest Control Pvt Ltd offer?
SHC Pest Control Pvt Ltd offers comprehensive pest management services for residential and commercial properties. Our services include treatment for cockroaches, termites, bedbugs, rodents, mosquitoes, ants, and more.


• How can I contact SHC Pest Control Pvt Ltd?
You can contact SHC Pest Control Pvt Ltd by calling us at 0304-4444811 or visiting our office at Office 7,8, Rehmat Business Centre, Korang Road, I-10 Markaz, Islamabad.
Alternatively, you can reach out via email at shcpestcontrol@outlook.com 


• What areas do you serve?
We serve customers in Islamabad Lahore Karachi and surrounding areas.


• What types of pests do you specialize in treating?
We specialize in treating a wide range of pests including cockroaches, termites, bedbugs, rodents, mosquitoes, ants, and more.


2. Service-Specific Questions:
• How do I prepare for a pest control treatment?
Before a pest control treatment, we recommend clearing clutter, removing food and water sources for pests, and following any specific preparation guidelines provided by our team.


• How often should I schedule pest control services?
The frequency of pest control services depends on the type of pest and severity of the infestation. We typically recommend regular inspections and treatments as needed.


• Do you offer one-time treatments or ongoing pest management plans?
We offer both one-time treatments and customized ongoing pest management plans tailored to your specific needs.


• Are your products safe for pets and children?
Yes, we use eco-friendly and pet-safe pest control products. Our technicians are trained to apply treatments responsibly to minimize risks.


3. Pest-Specific Questions:
• How do I identify a cockroach/termite/bedbug infestation?
Common signs of infestation include droppings, shed skins, unusual odors, and visible pests. Our technicians can conduct inspections to confirm infestations.


• What are the signs of rodent activity in a property?
Signs of rodent activity include gnaw marks, droppings, nesting materials, and scratching noises.


• How can I prevent pests from coming back after treatment?
We provide recommendations on preventive measures such as sealing entry points, maintaining cleanliness, and eliminating food sources.


4. Booking and Payments:
• How do I book a pest control service with SHC Pest Control Pvt Ltd?
You can book a service by calling us at 0304-4444811 or emailing us at shcpestcontrol@outlook.com.

Our team will schedule an appointment based on your convenience.


• What payment methods do you accept?
We accept cash, credit/debit cards, and bank transfers.


• Is there a cancellation policy for scheduled appointments?
We require advance notice for cancellations. Please refer to our cancellation policy for details.


5. Safety and Environmental Concerns:
• Are your pest control methods environmentally friendly?
Yes, we prioritize eco-friendly pest control methods and products that are safe for the environment.


• What precautions should I take after a pest control treatment?
We provide post-treatment guidelines to ensure safety. This may include ventilating the area, keeping pets away temporarily, and cleaning surfaces.


• Are your technicians certified and trained?
Our technicians are certified and undergo regular training to stay updated on the latest pest control techniques.


6. Customer Satisfaction and Guarantees:
• What if I’m not satisfied with the results of the pest control service?
Customer satisfaction is important to us. Please contact us immediately if you have any concerns, and we will address them promptly.


• Do you offer any guarantees or warranties on your services?
We stand behind our services and offer guarantees on certain treatments. Please inquire for more details.


7. COVID-19 Safety Measures (if applicable):
• What safety protocols do you have in place during the COVID-19 pandemic?
We adhere to strict safety protocols including wearing masks, sanitizing equipment, and maintaining social distancing during visits.